Privacy Policy

Effective Date: 2025-01-01

This Privacy Policy describes how KEYBAY.TECH ("we","our",or"us")collects, uses, and discloses your personal information when you visit or make a purchase from our website (the"site").

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies. Additionally, we collect information as you browse the Site, such as the pages you view and how you interact with the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect:

Your name
Billing and shipping address
Payment information (e.g., credit card numbers, Paypal)
Email address
Phone number

This is referred to as "Order Information"

2. How We Use Your Information

We use the information we collect to:

Fulfill your orders (including processing payment, shipping, and order confirmations)

Communicate with you

Screen for fraud or suspicious behavior

Provide customer support

Improve and optimize the Site

Send marketing emails (only if you have opted in)

3. Sharing Your Personal Information

Shopify: Our store is hosted on Shopify Inc. They provide the online e-commerce platform. You can read Shopify's privacy policy here: https://www.shopify.com/legal/privacy

Payment Providers: Such as Shopify Payments, PayPal to securely process transactions.

Shipping Partners: To deliver your order.

We do not sell or rent your personal information to third parties.

4. Cookies

We use cookies to improve your browsing experience. Cookies are small data files placed on your device. You can disable cookies in your browser settings, but some features of the Site may not function properly.

5. Data Retention

We retain your Order Information for our records unless and until you ask us to delete it.

6. Your Rights

Depending on your location (such as the EU or California), you have rights under data protection laws, including:

The right to access or update your personal data
The right to request deletion of your data
The right to object to processing or withdraw consent
The right to data portability

7. Security

We implement security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Info@keybay.tech